Job Title: Community Support Specialist for Regional Service Center of the d/Deaf, DeafBlind and Hard of Hearing

Classification: Full Time

Location: Lafayette, LA

Position Summary: 

Possess extensive knowledge of the needs of the d/Deaf, DeafBlind and hard of hearing communities, and demonstrate the ability to manage, identify and access resources necessary to support the program requirements. 

Key Responsibilities:

• Coordinate services which may include facilitating the provision of communication accommodations as needed; training and distribution of specialized adaptive equipment and/or assistive technology; independent living skills training – which may include the coordination of community-based training topics relevant to the needs of the community; and/or assessment of eligibility for hearing aids and related services.
• Possess extensive knowledge of the needs of the d/Deaf, DeafBlind and hard of hearing communities, and demonstrate the ability to manage, identify and access resources necessary to support the program requirements. 
• Establish internal policies and procedures for internal administration of professional services, to include receiving complaints and complaint resolution to address any complaints or concerns regarding the provision of services, or the lack thereof.
• Policy and procedures on obtaining consumer satisfaction information, such as surveys or other reporting mechanisms.
• Establish and maintain an adequate training program with qualified trainers for training direct support staff and programmatic employees.
• Submit monthly invoices and performance reports to the state agency of support services in accordance with goals, objectives, and deliverables.
• Establish and maintain an Emergency Management and Continuity of Operations plan providing for effective provision of services during an emergency and/or crisis.

Qualifications: 

Two years’ experience working with individuals with disabilities, specifically with individuals who are d/Deaf, DeafBlind and Hard of Hearing or who have dual sensory loss. 

Proficiency in American Sign Language (ASL) and other communication methods used in the d/Deaf, DeafBlind and Hard of Hearing community.  

Ability to communicate and work effectively with clients, co-workers and field staff.

Education: 

Must possess a bachelor’s degree in rehabilitation teaching, special education, or a closely related discipline with two years’ experience in the field or high school diploma with four years’ experience in the field. 

Pay: $24-$27 per hour

Please send resume to:  lorrier@affiliatedblind.org

Support Service Provider (SSP) Coordinator for DeafBlind